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Introduction
Introduction
This Privacy Policy explains how ANG Retail ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, make a purchase, or interact with us. Your privacy is important to us, and we are committed to complying with all applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) and the TRAI TCCCPR, 2018.
Information We Collect
Information We Collect
We collect the following personal information:
Contact Information: Your name, email address, phone number, and shipping address when you place an order.
Payment Information: Details required to process payments, which are handled by secure, third-party payment gateways. We do not store your full payment card details on our servers.
Usage Data: Information about how you use our website, such as your IP address, browser type, and the pages you visit.
How We Use Your Information
How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To communicate with you about your order status, delivery, and any issues.
To send you promotional messages and marketing communications (only with your explicit consent).
To improve our website and customer service.
Consent for Marketing Communications (As per TRAI and DPDPA)
Consent for Marketing Communications (As per TRAI and DPDPA)
Consent: We will only send you promotional SMS, calls, or emails if you have given us your explicit consent. This consent is taken at the time of account creation or checkout.
Withdrawal of Consent: You have the right to withdraw your consent at any time. We will provide a simple and clear method to unsubscribe from our marketing communications. You can do this by [Explain your method, e.g., clicking the "unsubscribe" link in emails or replying "STOP" to our SMS].
TRAI Compliance: We adhere to TRAI's DLT (Distributed Ledger Technology) regulations. This means:
We will only send you commercial communications from a registered sender ID (Header).
Our messages will be sent using pre-registered content templates.
We will not send you promotional messages if your number is registered on the National Customer Preference Register (NCPR) or DND (Do Not Disturb) registry, unless you have given us explicit consent.
Sharing Your Information
Sharing Your Information
We may share your personal information with trusted third-party service providers to help us operate our business, such as:
Shipping Partners: To deliver your orders.
Payment Gateways: To process your payments securely.
Marketing Platforms: To send out marketing and promotional messages (only with your consent).
We will never sell or rent your personal information to third parties.
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